Comprehensive Care For Your EV Charger

Experience peace of mind with EV Charging Co.’s full suite of charger services. We’re here to keep your electric car powered all year round.

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All Kinds of Repair

cable and connector replacements, we’ve got you covered. Our technicians in Sydney can replace any component to ensure your EV charger is working optimally.

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Maintenance

Regular maintenance checks help detect potential problems and extend the life of your charger.

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Firmware Updates

We provide timely firmware updates to keep your charger compatible with the latest vehicles and charging standards. These updates enhance performance, add new features and ensure your charger is always at its best.

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Cleaning

Our cleaning services remove dust, debris and other contaminants that hinder performance. Regular cleaning not only improves the appearance of your charger but also helps it operate at peak efficiency.

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Technical Support

Got questions or concerns? Our technical support team is just a call away. Whether you need assistance with troubleshooting, guidance on usage or help with any other charger-related issues, our experts provide prompt and professional support.

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EV Chargers For All Settings

EV Charging Co. is your trusted provider of adaptable charging solutions. From home garages and dynamic commercial spaces to public charging stations, we deliver dependable EV chargers to fit all applications. Experience the convenience and reliability of our versatile charging options.

We Use Only The Best Parts For Servicing

At EV Charging Co., we use only top-quality parts from reputable manufacturers, ensuring every service meets our stringent standards. Whether it’s a minor adjustment or a major overhaul, you can trust our charging solutions to keep you on the road. Experience the EV Charging Co. difference in servicing today.

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In-House Excellence

Unlike other service providers in the region, we never farm out our services or employ contractors. Every service we offer is performed by our trained and vetted in-house team. This approach ensures consistency, precision and a personal touch in every task.

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Our Servicing Process

Experience a seamless servicing journey with EV Charging Co. Get your charger taken care of in 6 easy steps:

  • Initial Consultation

    Whether you’re facing a malfunction or seeking regular maintenance, contact us to discuss what’s wrong. We’ll listen to your concerns and tailor our approach accordingly.

  • Site Assessment

    At EV Charging Co., we believe precision starts with understanding. Our seasoned technicians conduct an in-depth on-site evaluation, pinpointing the root cause of any issue. This diagnostic phase allows us to design a solution that’s as precise as it is effective.

  • Quotation

    Once we’ve identified the problem, we’ll give you a detailed quote, breaking down the costs and procedures involved in the servicing. We guarantee that you’ll always know exactly what to expect when you choose us.

  • Repair or Maintenance Work

    Based on our thorough assessment, our team performs the necessary repairs or maintenance, using only top-quality parts and following industry-leading practices. With us, your charger is in expert hands.

  • Final Testing and Verification

    The last step is a rigorous testing phase, where we ensure all repairs and updates are functioning flawlessly. We’ll make sure your charger is operating at its best.

  • Customer Support and Follow-up

    Our relationship with you doesn’t end with the service. We offer ongoing support and follow-up, standing by our work and ensuring your continued satisfaction.

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Frequently Asked Questions

Whenever you face issues with your EV charger, disconnect it from the source for your safety and contact us right away. We’ll come over to perform professional diagnostics to identify the problem accurately. Based on our assessment, we’ll provide a range of solutions, from minor tweaks and on-site repairs to replacement. Our team is well-equipped to handle various types of charger malfunctions, ensuring a swift and effective resolution to your charging issues.

Regular maintenance of your EV charger is vital for optimal performance. While specific intervals can vary based on usage and charger type, a general recommendation is to schedule a service twice a year. This ensures any potential issues are addressed promptly and maintains the charger’s efficiency.

In a charger servicing appointment with EV Charging Co, you can expect a comprehensive service that goes beyond basic checks. First, the team conducts in-depth inspections to identify any underlying issues. We then perform necessary repairs, often with high-quality parts, to rectify faults. Cleaning the charger is likewise part of the service, ensuring it remains in good condition. We can also install firmware updates necessary to keep your charger in line with the latest improvements.

EV Charging Co provides a one-year labour warranty on any defective work carried out and invoiced. The warranty takes effect once the invoice is paid and is valid from the date of the initial invoice. If a customer happens to delay payment, the duration of the delay is subtracted from the total warranty period. The warranty does not cover defects or damage caused by the customer, product misuse or reasonable wear and tear. Please reach out to us for more details on this matter.